Terms of Service

Last updated: 11/03/2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Rocket Studio Ltd ("Rocket Studio", "we", "us", or "our"), including our website (rocketstudio.co.nz) and any web design or digital services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

Rocket Studio provides premium web design, development, and conversion optimization services ("Services"). The specific scope of Services, deliverables, timelines, and costs will be agreed upon in a separate formal proposal, statement of work, or contract prior to the commencement of any project.

2. Payment Terms

Unless otherwise specified in a formal agreement, all invoices must be paid within the stated due date on the invoice (typically 7 or 14 days). We reserve the right to suspend Services, withhold deliverables, or delay the launch of a project until outstanding payments have been settled. All prices are in New Zealand Dollars (NZD) unless stated otherwise, and may be subject to Goods and Services Tax (GST).

3. Client Responsibilities

To ensure timely delivery of our Services, you agree to:

  • Provide all necessary content, images, domain access, and feedback required within agreed timeframes.
  • Ensure you have the legal right or copyright permission to use any assets provided to us.
  • Review and approve deliverables promptly. Delays in feedback may result in corresponding delays to project timelines.

4. Intellectual Property

Upon full payment of all project fees, the intellectual property rights to the final completed website design will be transferred to you. We retain the right to display the completed project in our portfolio, case studies, and marketing materials unless a non-disclosure agreement is explicitly signed. We also retain ownership of any pre-existing code libraries, base frameworks, or internal tools used to construct the website, granting you a perpetual, non-exclusive license to use them as part of the final product.

5. Consumer Guarantees Act & Fair Trading Act

If you are acquiring our Services for business purposes, you agree that the provisions of the New Zealand Consumer Guarantees Act 1993 do not apply to the maximum extent permitted by law. We will provide our Services with reasonable care and skill in accordance with the Fair Trading Act 1986.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law, Rocket Studio Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities arising out of or related to our Services or these Terms. Our maximum aggregate liability under or in connection with any project shall not exceed the total fees paid by you to us for that specific project.

7. Termination

Either party may terminate a project by providing written notice if the other party breaches a material term and fails to remedy the breach within 14 days. If a project is terminated prematurely by the client, Rocket Studio reserves the right to retain any deposits and invoice for work completed up to the date of cancellation.

8. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any significant changes by updating the "Last updated" date on this page. Your continued use of our website or services following any changes constitutes acceptance of the new Terms.

Contact Information
For any questions regarding these Terms, please contact us at keir@rocketstudio.co.nz.